Customer Service Representative
14 hours ago
About U-Haul:
U-Haul is a leading provider of storage solutions and moving services. Our mission is to provide affordable and reliable storage options for individuals and businesses.
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Storage Customer Service Representative. As a member of our support team, you will be responsible for providing exceptional service to customers, answering phone inquiries, and ensuring that all vacant storage units are clean, dry, secure, and available for new customers.
Responsibilities:
* Provide excellent customer service and respond to customer inquiries in a timely and professional manner
* Assist customers with selecting and renting storage units, explaining the terms of rental agreements, and preparing rental contracts
* Perform general routine property cleanup and minor repair work to maintain a clean and safe facility
* Participate in ongoing continuous U-Haul education through U-Haul University
Requirements:
* High school diploma or equivalent required; some college or relevant experience preferred
* Excellent communication and problem-solving skills
* Ability to lift up to 50 pounds and work in a fast-paced environment
Benefits:
* Competitive salary and bonus structure
* Opportunities for advancement and career growth
* Comprehensive benefits package including health insurance, retirement plan, and paid time off
Why Join U-Haul?
At U-Haul, we believe in investing in our employees and providing them with the tools and resources they need to succeed. We offer a range of benefits and perks to support their health, well-being, and career development.
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