Part-time Support Specialist

7 days ago


Lincoln, Nebraska, United States Handyman Connection Full time

Are you looking for a challenging yet rewarding Part-time Customer Service Representative role? Look no further than Handyman Connection As a key member of our team, you will be responsible for providing exceptional customer experiences and supporting the growth of our business.

About Us:

With over 50% of our customers returning or referring friends and family, we pride ourselves on delivering outstanding customer service and quality workmanship. Our locally owned and operated Home Improvement Company has been serving our community since 1991.

What We Offer:

  • An attractive hourly wage, estimated to be around $20-$25 per hour, based on your skills, experience, and availability
  • A part-time schedule with regular hours from 12:30pm-4:30pm Monday-Friday, offering a great work-life balance
  • The opportunity to transition to a full-time position as our business expands
  • A professional office setting with a friendly atmosphere
  • Ongoing training and support to ensure your success in your role
  • Access to branded apparel and a business casual dress code

Your Responsibilities:

  • Delivering exceptional customer experiences through effective telephone and written communication skills
  • Maintaining a high level of dedication to customer satisfaction
  • Building strong relationships with clients through an outgoing personality and enthusiasm for working with people
  • Managing various business details while working independently, including scheduling, customer support, job tracking, billing, and staff communications
  • Effectively managing time and responsibilities, prioritizing tasks to meet deadlines and achieve goals
  • Proficiency with standard office equipment and computer software, particularly Microsoft products such as Outlook, Excel, Word, CRM, and PowerPoint
  • Familiarity with home repair and light remodeling concepts, although not required
  • Prior experience in a Customer Service Role or Telemarketing Role is preferred

We Offer:

  • A competitive wages and benefits package, including an incentive plan for qualified applicants
  • The opportunity to work with a well-established and reputable company


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