Retail Framer Part Time
3 weeks ago
Store - CORALVILLE, IA
Job SummaryWe are seeking a skilled and customer-focused Framing Associate to join our team at Michaels Stores. As a key member of our store team, you will be responsible for providing exceptional customer service, building relationships with customers, and creating memorable framing solutions for their art.
Main Responsibilities
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
• Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions. Deliver sales and production results
• Complete framing orders with a high degree of quality and on time
• Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
• Follow Standard Operating Procedures (SOPs) and Company programs
• Support shrink and safety programs
• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others
• Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
• Operate cash register and execute cash handling to standards
• Acknowledge customers, help locate product and provide solutions
• Assist with Omni channel processes
Requirements
• Basic computer skills and basic measuring skills
• Ability to operate the framing equipment and glass cutter
Preferred Qualifications
• Retail experience
• Experience selling products and/or services to customers
Work Environment
This role will be based in a public retail store setting, taking care of our customers. All public areas are climate controlled, but some stock rooms may not be. Some outdoor work may be assigned to retrieve shopping carts or while unloading trucks. The Frame shop contains glass cutter and heat press. Work hours include nights, weekends, and early mornings.
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