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Client Relationship Specialist

2 months ago


Riverside, California, United States U.S. Bank Full time

At U.S. Bank, we're committed to delivering exceptional customer experiences. As a Client Relationship Consultant, you'll play a key role in building strong relationships with our customers, providing personalized guidance and support to help them achieve their financial goals.

Key Responsibilities:

- Develop and maintain relationships with customers through proactive outreach and follow-up
- Assess and address customer needs, providing tailored solutions and recommendations
- Stay up-to-date on consumer and business banking products and services, including digital offerings
- Collaborate with branch team members and partners to deliver exceptional customer experiences

Requirements:

- High school diploma or equivalent
- 1-2 years of job-related, retail banking experience or a combination of experience and training

Preferred Skills:

- Proven ability to build and foster relationships with customers
- Excellent communication and interpersonal skills
- Basic knowledge of bank and branch policies, procedures, and support systems
- Experience with digital products and self-service technologies

Benefits:

U.S. Bank offers a comprehensive benefits package, including healthcare, basic and optional term life insurance, short-term and long-term disability, pregnancy disability and parental leave, 401(k) and employer-funded retirement plan, paid vacation, up to 11 paid holiday opportunities, adoption assistance, and sick and safe leave accruals.

EEO is the Law:

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.

E-Verify:

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution, and pension (all benefits are subject to eligibility requirements). Pay Range: $22.58

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.