Field Service Engineer

2 weeks ago


Marquand, Missouri, United States Philips Full time
Job Title: Field Service Engineer About the Role: We are seeking a highly skilled Field Service Engineer to join our team in Indianapolis, IN. As a Field Service Engineer, you will be responsible for providing exceptional customer service by installing, troubleshooting, servicing, and maintaining equipment at customer sites. Your Key Responsibilities: * Provide technical support to customers through effective use of technical knowledge and skills * Install, troubleshoot, service, and maintain equipment at customer sites * Actively participate as a member of the regional work team and work to improve team processes and identify training gaps * Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes * Utilize tools, support, resources, and escalation processes to resolve customer and system problems timely and effectively Requirements: * 1+ years of experience in a diagnostic imaging (field or hospital-based) service environment or 3+ years' in electromechanical industries * Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment * Bachelor's degree in electronics or related field, or equivalent combination of education and experience * Ability to work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment * Ability to work flexible hours, including overtime, weekends, and on-call rotations What We Offer: * Competitive hourly pay range of $30.63 to $52.50, plus overtime eligible * Field service and lead generation incentive bonus plans * On-call pay * Company fleet/car * Training and advancement opportunities * Comprehensive Philips Total Rewards benefits program, including PTO, 401k, HSA, stock purchase plan, education reimbursement, and more About Philips: We are a health technology company dedicated to improving the lives of others through innovative solutions. We believe that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Philips Transparency Details: US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Additional Information: This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

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