Field Service Technician

2 weeks ago

Marquand, Missouri, United States Makino Full time
Job Title: Field Service Engineer

Makino is a world-renowned leader in metal-cutting and machining technology. As a pioneer in advanced manufacturing machine tool technology, Makino empowers its customers to achieve the highest level of quality with unparalleled speed to market. When companies create the parts that matter for automotive, aerospace, medical, die/mold, and other industries worldwide, they rely on Makino.

The Opportunity

The Field Service Engineer is a vital member of the Customer Support Department, responsible for the installation, maintenance, troubleshooting, and repair of Makino machinery at customer locations. We seek customer-focused professionals with a positive attitude and exceptional customer service skills. OT after 8 hours, company vehicle provided. This position will cover the Midwest region, including IN, OH, and KY.

Key Responsibilities
  • Travel to customer locations to install, troubleshoot, maintain, and repair Makino machinery, providing technical knowledge and support.
  • Utilize machine tool manuals, technical documents, internal, and vendor resources to research machine issues and determine solutions.
  • Ensure proper documentation regarding machine issues, repairs, installation, and troubleshooting techniques.
  • Possess and maintain in-depth knowledge of machine tool industry and Makino product lines.
  • Train customers on the functions of the machine.
Requirements
  • 3-5 years of experience in mechanical and electrical repair, maintenance, and programming with a CNC machine tool builder or distributor or equivalent troubleshooting experience.
  • Excellent technical, communication, and presentation skills.
  • Ability to read and interpret drawings and schematics.
  • Strong analytical and troubleshooting skills are required.
  • Available to travel to customer locations, with some overnight stays required.
  • Valid Driver's License.
About Makino

We believe that the interests of our company and people are inseparable, and we are committed to developing a diverse team of creative and independent professionals.

Employees enjoy a stable work environment from a company with years of success and growth in the machine tool industry.

Makino offers competitive pay, generous benefits, including medical/dental, 100% company-paid LTD/STD, start out with 3 weeks vacation and one week personal time (unless otherwise dictated by state law), bonus program, wellness program, and ongoing training.

Makino is proud to be an EEO/M/F/Disabled/Vets employer.

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