Housekeeping Operations Manager

5 days ago


Santa Barbara, California, United States Rosewood Hotel Group Full time
Job Title: Assistant Director of Housekeeping

We are seeking a highly skilled and experienced Assistant Director of Housekeeping to join our team at Rosewood Miramar Beach, a Rosewood Hotel. As a key member of our Housekeeping Department, you will be responsible for overseeing the daily operations of our housekeeping and laundry functions, ensuring that our guests receive exceptional service and experience.

Key Responsibilities:
  • Supervise and coordinate the activities of room attendants, house attendants, public area attendants, and floor supervisors.
  • Assist in managing and directing the day-to-day operations of all Housekeeping and laundry functions.
  • Participate in and enforce quality assurance for the Housekeeping Department and department cost control measures.
  • Communicate with the Director of Housekeeping on all matters relating to Housekeeping operations.
  • Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
Requirements:
  • Minimum Bachelor's Degree in Hospitality Management or equivalent work experience.
  • Minimum of two years experience in a similar capacity for a luxury or ultra-luxury property.
  • Ability to read and interpret business records and statistical reports.
  • Basic mathematical skills to interpret financial information and prepare budgets.
  • Ability to analyze and interpret established policies.
  • Ability to understand government regulations covering business operations.
  • Ability to make business decisions based on production reports and similar facts.
  • Ability to speak and write clearly.
  • Ability to accept full responsibility for managing an activity.
Preferred Qualifications:
  • Thorough knowledge of Hotel Operations, Hotel Services, Hotels policies and regulations.
  • Technical knowledge of Opera, HotSOS and Microsoft Office Applications.
  • Ability to be resourceful, creative, and maintain flexibility.

We offer a competitive salary range of $82,000 to $82,500, as well as opportunities for bonuses. Decisions regarding individual salaries will be based on a number of factors, such as experience, type of hotel experience, location, and education.



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