Waterfront Restaurant Operations Manager

6 days ago


New Bedford, Massachusetts, United States The Black Whale Full time

The Black Whale, a renowned high-volume restaurant on the South Coast of Massachusetts, is seeking an exceptional Waterfront Restaurant Operations Manager to lead our highly successful and growing team.

As a key member of our management team, you will be responsible for ensuring seamless day-to-day operations, developing and directing hourly Team Members to deliver exceptional guest experiences, and maintaining The Black Whale's reputation for quality and excellence.

About The Role
  • This exciting opportunity involves overseeing all Front-of-House hourly positions, providing leadership, and managing restaurant-level operations to drive consistent execution of The Black Whale's quality standards, operating systems, procedures, philosophies, and culture.
  • With a strong focus on hospitality, culinary skills, and leadership, we are looking for an experienced professional with a proven track record of success in a similar restaurant concept or within our organization.
Key Responsibilities
  1. Develop, direct, and supervise hourly Team Members to ensure consistent execution of The Black Whale's quality standards, operating systems, procedures, philosophies, and culture.
  2. Manage the day-to-day operations of the restaurant, including supervising staff, maintaining inventory, and controlling costs.
  3. Collaborate with the Partners and General Manager to achieve business objectives and drive growth.
  4. Ensure exceptional guest experiences through effective communication, attention to detail, and a commitment to exceeding expectations.
Requirements
  • Minimum 2 years' experience working as a Manager in a similar restaurant concept or successful experience within The Black Whale.
  • Successful completion of The Black Whale Management Training Program.
  • Demonstrated track record of strong leadership and ability to lead high-performing teams.
  • Demonstrated ability to obtain results through others.
  • Demonstrated ability to achieve positive financial results.
  • Genuine passion for hospitality, culinary skills, and leadership.
  • Excellent leadership and motivational skills.
  • Excellent interpersonal, listening, and communication skills.
  • Excellent problem-resolution and guest-recovery skills.
  • Attention to detail and analytical skills.
  • Ability to adapt to changing priorities and manage workload with minimum direction.
  • Inspires cooperation and teamwork through self-confidence, positive attitude, and enthusiasm.
  • Remains positive and calm under stressful conditions.
  • High-level organizational skills.
  • Proficient in basic computer technology (i.e., POS systems, Microsoft Office programs).
What We Offer
  • Competitive salary: $60,000 - $80,000 per year.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Benefits package, including health insurance, paid time off, and more.
  • Opportunity to work in a fast-paced, exciting industry.
How to Apply

To be considered for this exciting opportunity, please submit your resume and a cover letter outlining your qualifications and experience. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



  • New Bedford, Massachusetts, United States The Black Whale Full time

    Located on the South Coast of Massachusetts, The Black Whale is a premier high-volume restaurant serving Innovative Coastal Cuisine. With over $5 million in annual sales and a reputation for excellence, we are seeking an experienced Restaurant Operations Manager to join our team.This role offers an exciting opportunity to lead a high-performing team and...


  • New Bedford, Massachusetts, United States SLP Operations, LLC Full time

    At SLP Operations, LLC, we're committed to delivering exceptional rehabilitation and quality post-acute services. As the Clinical Nurse Manager, you will play a vital role in ensuring the efficient operation of our Nursing department, upholding company policies, and maintaining high standards of care.Responsibilities:Manage the overall operation of the...


  • New Bedford, Massachusetts, United States Store Space Self Storage Full time

    **Job Summary:**We are seeking a highly motivated and organized Assistant Store Manager to lead our operations in New Bedford, MA. As a key member of our team, you will be responsible for increasing sales, providing excellent customer service, and maintaining company standards.**Responsibilities:**Convert opportunities to rentals and upsell to increase sales...


  • New Bedford, Massachusetts, United States SLP Operations, LLC Full time

    About the RoleWe are looking for a talented Director of Nursing to join our team at SLP Operations, LLC. In this role, you will oversee the daily operations of the Nursing department and ensure that our residents receive the highest quality care.Your responsibilities will include supervising staff, implementing policies and procedures, and collaborating with...


  • New Bedford, Massachusetts, United States SLP Operations, LLC Full time

    About the RoleThis position serves as a policy and guideline specialist for patients and SLP team members regarding Medicaid Eligibility Programs and carve outs. The successful candidate will have 4 or more years of experience in RCM Process Management, including previous experience as a Long-Term Care Regional or Corporate Eligibility Manager.Key...


  • New Bedford, Massachusetts, United States The Black Whale Full time

    About The Black WhaleThe Black Whale is a premier high volume restaurant located on the South Coast of Massachusetts, serving innovative coastal cuisine. As part of Servedwell Hospitality, we pride ourselves on delivering exceptional dining experiences at our restaurants, including Cisco New Bedford and Joe's Original.We're looking for an experienced...


  • New Bedford, Massachusetts, United States The Chefs' Warehouse Full time

    Job DescriptionThe Chefs' Warehouse is seeking a highly skilled Assistant Receiver to join our team. This role will play a crucial part in ensuring seamless warehouse operations, including receiving, staging, replenishing, and inventory control.In this position, you will work closely with the Warehouse Manager to provide support and ensure that all...


  • New Bedford, Massachusetts, United States SLP Operations, LLC Full time

    Job OverviewWe are seeking a highly skilled Director of Nursing to lead our nursing department at SLP Operations, LLC. As a key member of our team, you will be responsible for managing the overall operation of the Nursing department in accordance with company policy and quality standards of nursing care.The ideal candidate will have current Registered Nurse...


  • New Bedford, Massachusetts, United States Gecko Hospitality Full time

    Gecko Hospitality: We're Seeking a Food Operations ManagerWe are seeking an experienced Kitchen Manager to lead our rapidly growing Prepared Food Department in New Bedford, MA. As the manager of this department, you will be responsible for overseeing daily operations, managing inventory and team members, ensuring exceptional customer service, and driving...


  • New Bedford, Massachusetts, United States Ascend Wellness Holdings Full time

    Job Overview:Ascend Wellness Holdings, a leading cannabis cultivator, processor, and provisioning center operator, seeks an exceptional Dispensary Assistant Manager to join our team. This is a unique opportunity to shape the future of the cannabis industry by delivering best-in-class customer experiences in our retail stores.The successful candidate will be...


  • New Bedford, Massachusetts, United States Frank Corp. Environmental Services Full time

    About the JobFrank Corp. Environmental Services is looking for a Truck Operations Manager to oversee our hazardous materials transportation operations.Key Responsibilities:Safely operate a heavy-duty truck with a gross vehicle weight rating of 26,001 pounds or moreEnsure compliance with federal regulations governing the transportation of hazardous...

  • Operations Manager

    4 weeks ago


    New Bedford, Massachusetts, United States ABARTA Coca-Cola Beverages Full time

    OverviewABARTA Coca-Cola Beverages is a family-owned company dedicated to being an engaged partner to our customers and communities. We value diversity, individuality, and growth. Our company culture encourages sharing ideas in a supportive environment, professional development, work-life balance, and collaboration with all levels of the organization.Job...


  • New Bedford, Massachusetts, United States Allied Universal® Full time

    Job OverviewAllied Universal is a leading security and facility services company that offers rewarding careers with a sense of purpose.We're seeking an experienced Site Operations Manager to oversee operations at a Manufacturing Site in New Bedford, MA.This role requires strong leadership skills and the ability to coordinate quality service delivery to our...


  • New Bedford, Massachusetts, United States Labornow, Inc Full time

    LaborNow, Inc.'s New Bedford branch seeks an Office Operations Manager to oversee day-to-day office activities, enhance the overall applicant and employee experience, and ensure seamless operations.This role involves managing multiple tasks simultaneously, including application processing, HRM system updates, and payroll QA reviews. The ideal candidate will...


  • New Bedford, Massachusetts, United States Concord Group Insurance Full time

    Job OverviewWe are seeking a highly skilled Operations and Maintenance Manager to join our team at Concord Group Insurance. This is an exciting opportunity for a motivated professional to oversee the day-to-day operations of our facilities, ensuring a safe and efficient working environment.


  • New Bedford, Massachusetts, United States Steppingstone Inc Full time

    Job Title: Operations Assistant ManagerThis is an exciting opportunity to join Steppingstone Inc as an Operations Assistant Manager. In this role, you will be responsible for providing administrative support to the Program Team and performing various office-related duties. The salary for this position is $55,000 - $65,000 per year.Job Description:The...


  • New Bedford, Massachusetts, United States Grace At Work LLC Full time

    Job OverviewWe are seeking a skilled Staffing Operations Manager to provide administrative support to our HR department. This individual will be responsible for ensuring seamless staffing operations, maintaining personnel records, and communicating effectively with patients, colleagues, and families.The ideal candidate will possess excellent organizational...


  • New Bedford, Massachusetts, United States Essel Full time

    Essential Job FunctionsThis Field Technician position is responsible for ensuring the smooth operation of gas migration control/recovery systems, including gas well monitoring and adjustment, troubleshooting, and system repairs. The ideal candidate will have a strong background in mechanical and technical fields, with excellent problem-solving and...


  • New Bedford, Massachusetts, United States Texas Ear, Nose & Throat Specialists, L.L.P. Full time

    About Texas Ear, Nose & Throat SpecialistsWe are a physician-owned specialty practice focusing on delivering high-quality patient care in a compassionate environment. Our team of 8 physicians, 1 physician assistant, and 3 audiologists serve patients across 4 locations with a staff of just over 45 employees.Job OverviewThis role offers a fast-paced schedule...


  • New Bedford, Massachusetts, United States SLP Operations, LLC Full time

    As the Nursing Department Head at SLP Operations, LLC, you will serve as a pivotal member of our management team, responsible for driving innovation and excellence within our Nursing department. Your primary focus will be on fostering a collaborative environment, where staff members feel valued and empowered to provide world-class care.Your Key...