Salesforce Business Analyst
1 day ago
This individual will take a primarily declarative approach to developing solutions in Salesforce to take maximum advantage of the features of the Salesforce platform and ecosystem.
The successful candidate will be experienced with, will lead, and participate in planning and development of building and maintaining Salesforce-based solutions that include Salesforce systems components, access control models, data architecture, business process automation, lightning apps and components, process builder, workflow, and approval automations.
The Salesforce Business Analyst is a functionally focused, technical team player with ability to form alliances across global boundaries and having proven project development and leadership capabilities.
This position will be the technical liaison between all functional units and the IT unit and will work to resolve and coordinate service installations, upgrades, and new initiatives.
Key Responsibilities:
Business Analyst Support:
Manage project development from initiation to closure
Prototyping solutions to meet the business needs of the organization
Staying current with the changes in Salesforce Declarative software development trends, technology, and new areas of specialization
To provide support for core business applications and other general systems
Lead the integration and support of data flow to other up and downstream systems
Leverage business knowledge to elicit conceptual business and design requirements, persistently striving to identify gaps
Responsible to support the organization with solutions that improve the stability, functionality and data integrity of the system
Adhere to and promote process CRS practices for engaging with business owners, new feature requestors, and change requests
Review and analyze user requests or other information to define requirements, confer with users to validate or clarify needs, develop required documentation, and design and test appropriate solutions
Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary, communicate changes to project team and stakeholders
Proactively review and analyze the effectiveness and efficiency of existing systems, and provide recommendations to enhance the user experience
Manage vendors for configuration, administration, and optimization of business systems.
Create and maintain all business system documentation.
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