Service Technician
2 weeks ago
As a Service Technician at Bortnick Tractor Sales, you will play a vital role in ensuring the smooth operation of our equipment and providing exceptional customer service.
Key Responsibilities- Enhancing Our Team
- Maintain a clean and organized workspace to ensure efficiency and productivity.
- Stay up-to-date with product knowledge and training to provide expert service.
- Assemble and prepare equipment for display and delivery, and perform Pre-Delivery Inspections (PDIs) using our checklist.
- Participate in ongoing education and training to stay current with product lines and industry developments.
- Serving Our Customers
- Perform repair and maintenance work on equipment according to schedules set by the Service Manager.
- Ensure customer equipment is clean and well-maintained to exceed customer expectations.
- Recommend additional repair or maintenance work to the Service Manager as needed.
- Notify the Service Manager of any delays, additional work required, or parts needed.
- Achieving Financial Goals
- Accurately account for time and materials used.
- Meet performance goals set by the Service Manager.
Requirements
• Strong technical skills and knowledge of heavy equipment
• Excellent communication and customer service skills
• Ability to work efficiently and effectively in a fast-paced environment
• Strong attention to detail and organizational skills
• Ability to work independently and as part of a team
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