Support Services Manager

1 week ago


Auburn, Kentucky, United States Addison Group Full time
Job Overview:
Addison Group is a leading provider of administrative services. We are committed to delivering exceptional results and building long-term relationships with our clients. As an Administrative Support Specialist, you will play a critical role in supporting our team and driving business success.

About the Role:
This role offers the opportunity to work in a fast-paced environment and contribute to the growth and development of our organization. You will be responsible for providing administrative support across all functions, including claims, deductions, documentation, shipping, and data management. The ideal candidate will have a strong understanding of automation tools and systems implementation, as well as experience managing data in a digital environment.

Responsibilities:
  • Develop and implement SOPs to streamline department processes.
  • Coordinate and manage activities for the entire team, ensuring smooth workflows.
  • Collaborate and work cross-functionally with various departments, including Legal, to align on key objectives.
  • Influence without direct authority, fostering cooperation and driving results within cross-departmental projects.

Requirements:
  • Proven experience in administrative roles with a focus on process improvement and cross-functional collaboration.
  • Strong knowledge of automation tools and systems implementation.
  • Familiarity with BI reporting tools and experience managing data in a digital environment.
  • Flexibility to attend meetings outside of standard work hours.
  • Excellent organizational and communication skills.
  • Ability to work independently and influence teams without direct authority.

What We Offer:
  • Competitive salary range: $60,000 - $80,000 per year.
  • A dynamic and supportive work environment.
  • Ongoing training and professional development opportunities.


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