Retail Merchandise Specialist

1 week ago


Houston, Texas, United States Marshalls Full time

Join Our Team: Elevate Your Career with Us

As a vital member of our team, you will play a key role in ensuring a remarkable customer experience. Your responsibilities will include engaging with customers, embodying our customer service principles, and maintaining a tidy and organized store atmosphere. You will adhere to all operational, merchandising, and loss prevention standards while being cross-trained to assist in various areas of the store to meet business needs.

  • Exemplifies established customer service practices with both internal and external customers
  • Fosters a positive store culture through honesty, integrity, and respect
  • Accurately processes customer transactions and manages returns according to established procedures
  • Promotes our credit and loyalty initiatives
  • Upholds merchandising standards and follows established procedures
  • Efficiently prepares merchandise for the sales floor in accordance with company guidelines
  • Engages in store recovery tasks as needed throughout the day
  • Maintains cleanliness and organizational standards on the sales floor and contributes to the overall store maintenance
  • Accepts and provides recognition and constructive feedback
  • Complies with all labor laws, policies, and procedures
  • Supports store shrink reduction initiatives
  • Participates in safety awareness and maintains a secure environment
  • Other responsibilities as assigned

Ideal Candidate Profile: Are You the One?

  • Possesses exceptional customer service abilities
  • Flexible schedule to accommodate business needs
  • Strong communication and organizational skills with keen attention to detail
  • Capable of managing multiple tasks effectively
  • Adapts well to changes in direction or unexpected circumstances
  • Able to lift heavy items with or without reasonable accommodation
  • Works collaboratively with colleagues and supervisors
  • Previous retail customer experience is preferred

We offer a range of benefits including employee discounts, EAP, smoking cessation programs, bereavement leave, 401(k) contributions, childcare and cell phone discounts, pet and legal insurance, credit union access, and referral bonuses. Eligible associates may also receive additional benefits such as 401(k) matching, medical/dental/vision coverage, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick days, auto/home insurance discounts, scholarship programs, and adoption assistance. All benefits are subject to the terms of the applicable plan or program and may change over time.

This position offers a competitive starting pay range, determined by various factors including relevant skills, qualifications, and experience.

Every day presents an opportunity to learn something new about our business, our partnerships, and even about yourself. By joining our Marshalls family, you will receive the support of a diverse and close-knit team across our retail locations. Are you ready to embrace new experiences?

At Marshalls, we are committed to being an equal opportunity employer, ensuring inclusion and accommodation for all individuals.



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