Customer Service Representative

3 weeks ago


Tallahassee, Florida, United States Heinz Nurseries Full time
Customer Service Representative Job Description

Heinz Nurseries is a closely held corporation specializing in lawn maintenance, landscaping, and retail nursery operations. We are seeking a skilled Phone Sales Representative to join our team as a Customer Service Representative.

The successful candidate will have previous experience in sales, customer service, or related fields, with a strong understanding of MS Word and Excel. Knowledge of QuickBooks accounting software is also essential. Excellent written and verbal communication skills, as well as the ability to build rapport with clients, are necessary to excel in this role.

In this position, you will answer phones, take customer orders, educate customers on products and services, resolve customer inquiries and complaints, communicate with customers and vendors via phone, manage AP bookkeeping on QuickBooks Online, manage invoices in POS systems, and perform other administrative duties as assigned.

We offer a competitive salary, estimated at around $48,000 per year, depending on location and experience, plus vacation and holiday benefits. If you are a detail-oriented and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

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