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Food Service Supervisor

2 months ago

Norfolk, Virginia, United States Thompson Hospitality Full time

Job Summary:

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Thompson Hospitality. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our guests receive exceptional service and that our team members are equipped to provide it.

Key Responsibilities:

  • Operational Excellence: Ensure that all restaurant operations are running smoothly and efficiently, including food preparation, service, and maintenance.
  • Team Management: Lead and develop a high-performing team of restaurant staff, providing coaching, training, and feedback to ensure that they are meeting their full potential.
  • Guest Experience: Foster a positive and welcoming environment for our guests, ensuring that they receive exceptional service and have a memorable dining experience.
  • Communication: Maintain open and effective communication with restaurant staff, management, and other stakeholders to ensure that everyone is informed and aligned.
  • Problem-Solving: Identify and resolve operational issues and guest complaints in a timely and professional manner.

Requirements:

  • Leadership Experience: Proven experience in a leadership role, preferably in the food service industry.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with diverse groups of people.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
  • Team Management Skills: Proven ability to lead and develop high-performing teams, with a focus on employee engagement and retention.
  • Guest Service Skills: Excellent guest service skills, with a focus on providing exceptional service and ensuring that guests have a memorable dining experience.

What We Offer:

  • Competitive Compensation: A competitive salary and benefits package, including health, dental, and vision insurance.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth, with a focus on developing the skills and expertise of our team members.
  • Recognition and Rewards: Recognition and rewards for outstanding performance, including bonuses and other incentives.

Thompson Hospitality:

Thompson Hospitality is a leading provider of food and facilities management services, with a focus on delivering exceptional service and creating memorable experiences for our guests. We are committed to providing a positive and inclusive work environment, with a focus on employee engagement and retention.