Receptionist Part-Time

2 weeks ago

Ypsilanti, Michigan, United States National Church Residences Full time
Job Title: Receptionist Part-Time

Location: Clark East Tower, Ypsilanti, Michigan

Job Type: Part-time, 25 hours a week

Key Responsibilities:
  • Answer phones and relay messages to managers and staff, while adhering to facility policy.
  • Greet residents, visitors, and staff, providing a welcoming and professional environment.
  • Maintain a clean and sanitary work area, restocking supplies and refreshments as needed.
  • Provide directions and connect residents, visitors, and staff with the correct responsible party.
  • Assist with tasks such as tracking facility keys and managers' schedules.
  • Process work orders and ensure they are given to the correct department.
  • Perform clerical functions, including data entry, sorting, and filing, as well as photocopying for residents and management staff.
  • Process incoming and outgoing mail.
  • Assist with resident requests as needed.
Expectations:
  • Demonstrate a positive, professional demeanor, manage time efficiently, and provide leadership as a role model to promote a team approach.
  • Adhere to all policies, procedures, and regulations set forth in the National Church Residences' Employee Information Guide, Code of Conduct, and facility handbook.
  • Ensure all care is provided with respect and dignity for residents, families, and staff, reporting complaints and allegations of abuse or misappropriation of funds.
  • Complete annual education requirements, including Compliance, Privacy, Security, and HIPAA training, and exhibit behavior as set forth by the Code of Conduct.
  • Perform other duties as assigned.
Requirements:
  • High school diploma or equivalent required.
  • 6 months of general office work experience, with a focus on customer service.
  • Good working computer skills, with basic proficiency in Microsoft Office suite and Windows.
  • Self-directed, with excellent organizational skills and the ability to manage tasks and assignments concurrently.
  • Strong motivational skills and a high emotional intelligence quotient (EQ).
Benefits:
  • Medical insurance, with several options available.
  • Dental, vision, life, and AD&D insurance, as well as flexible spending accounts.
  • PTO and paid holidays.
  • Retirement plan, including pre-tax contribution with 100% match up to 5% of pay.
  • Tuition reimbursement.
  • Employee discounts, including tickets, retail, and more.
  • Short-term and long-term disability coverage.
  • Accident, hospital indemnity, and critical illness insurance.
  • Well-being programs, including EAP, tobacco cessation, weight-loss, and more.

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