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Health Services Coordinator

2 months ago

Kennewick, Washington, United States Benton Franklin Health District Full time
Job Summary

The Benton Franklin Health District is seeking a skilled Health Services Worker I to join our team. As a Health Services Worker I, you will play a critical role in collaborating with our staff and community partners to provide direct supports and referrals to culturally and linguistically appropriate health care resources and services.

Key Responsibilities
  • Health Education and Outreach: Work with our Immunization Outreach Team and Health Equity committee to develop culturally and linguistically appropriate interventions and educational materials. Provide tailored outreach to the refugee and immigrant community to promote health literacy and teach health education topics.
  • Client Support: Meet with clients on a 1 on 1 basis to address concerns related to health benefits navigation, and acquisition. Identify and maintain communication with key community stakeholders serving the target population.
  • Media and Campaigns: Develop cultural and linguistically appropriate media and social media campaigns to promote health education and awareness.
  • Collaboration and Partnerships: Partner with Health District staff, community-based organizations, and refugee serving agencies on health education and vaccination outreach events. Collaborate and share resources with workgroups and community partners to improve access to and quality of information shared with the community.
  • Record Keeping and Reporting: Maintain records of events and interventions and report per Department of Health (DOH) contract requirements.
Requirements and Qualifications
  • Education and Experience: High school diploma, customer service experience with strong communication skills. Extensive organizational proficiency and writing experience.
  • Skills and Abilities: Excellent interpersonal and customer service skills to effectively assist clients and obtain information from clients with diverse cultural backgrounds. Ability to use a computer for word processing, navigating the internet, and conducting job-related internet searches. Bilingual skills in English and Spanish or Arabic preferred.
  • Certifications and Training: Must obtain a valid Washington State driver's license within 30 days of employment and have an insured vehicle available for work-related travel. Successful completion of the Department of Health (DOH) Community Health Worker (CHW) training with proof of completion within a maximum of (6) months of employment.