Healthcare Operations Manager
4 days ago
**About Us:** Classic Westchester is a leading healthcare provider, dedicated to delivering exceptional patient care and services. We are seeking an experienced Regional Director, Patient Services/Operations to join our team.
**Job Summary:** The Regional Director, Patient Services/Operations will oversee the operational and clinical activities of assigned health centers. This role requires strong leadership, management, and communication skills to ensure seamless delivery of patient services and effective collaboration with various stakeholders.
**Key Responsibilities:
- Develop and implement strategic plans to improve patient satisfaction and quality of care.
- Oversee daily operations, including staffing, scheduling, and budgeting for assigned health centers.
- Mentor and develop Health Center Managers (HCMs) and advanced practice providers to enhance their skills and performance.
- Ensure compliance with federal and state regulations, company policies, and procedures.
- Collaborate with cross-functional teams to identify areas for improvement and implement process enhancements.
**Requirements:
- Minimum 5-7 years of relevant experience in healthcare operations, management, or a related field.
- Prior experience as an LPN, RN, NP, or PA in an acute care setting or Article 28 preferred.
- Electronic health record (EMR) experience and knowledge of medical practice software strongly preferred.
- Excellent leadership, communication, and problem-solving skills.
- Ability to work effectively in a fast-paced environment and adapt to changing priorities.
**Estimated Salary:** $80,000 - $110,000 per year based on location and experience. Classic Westchester offers a competitive benefits package, including medical, dental, and vision insurance, retirement plan, and paid time off.
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