Account Representative

7 days ago


Summerville, United States BB BHF STORES LLC Full time
Job Title: Account Representative

BB BHF STORES LLC is seeking a highly skilled and motivated Account Representative to join our team. As an Account Representative, you will be responsible for managing customer accounts, satisfying company collection and revenue standards, and performing inside sales and outside collections.

Key Responsibilities:

  • Acquire and maintain customers through effective communication and relationship-building skills
  • Perform basic furniture, appliance, and home electronic installation and removal
  • Comply with all company vehicle safety standards and documentation
  • Manage customer payments and data entry in the VersiRent computer program
  • Fulfill receipt books and make journal entries
  • Handle inbound and outbound service calls
  • Make deliveries or collect merchandise
  • Engage in sales and merchandising activities

Requirements:

  • Excellent telephone skills
  • Intermediate math skills
  • Maintain a professional appearance
  • Ability to drive during day and night and meet all safety requirements
  • Ability to explain terms of rental/lease agreement to customers
  • Ability to read, write, and communicate effectively in person and over the telephone
  • Ability to work overtime
  • Proficiency in product features and benefits
  • Ability to work on the showroom floor
  • Proficient navigational skills with a satisfactory driving record and meet insurability requirements
  • Regular and consistent attendance, including nights and weekends as business dictates

Physical Requirements:

  • Lifting, loading, moving, and using a dolly for merchandise
  • Sloping, bending, pulling, climbing, reaching, and grabbing as required
  • Ability to traverse multiple flights of stairs while carrying furniture, appliance, and electronics
  • Prolonged driving and standing
  • Ability to work in and outdoors in a variety of climates and weather conditions


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