Sales Associate

4 weeks ago

Madison, Wisconsin, United States Urban Outfitters Full time

Role Summary: A Sales Associate contributes to driving sales through providing a genuine experience to each customer.

Key Responsibilities:

  • Acts as a brand representative reflective of the company values.
  • Initiates conversation, shares advice and product knowledge to interact with the customer in a personalized way.
  • Utilizes technology to be well-informed on company priorities and promotions in-store and online; delivers a seamless, omni channel shopping experience through utilization of the tools available to service the customer.

Teamwork and Communication:

  • Contributes to the store by being positive, respectful, and helpful to others.
  • Collaborates with peers and leadership, sharing ideas and jumping in to support the needs of the team.
  • Exhibits a willingness to learn and adapt; is flexible to change and open to try new ways of doing things.

Visual and Business Operations:

  • Maintains Urban Outfitters visual and operational standards while keeping the focus on the customer.
  • Supports the shipment process to gain awareness of product including whats new and whats already on the floor; contributes to completion of omni order fulfillment processes.
  • Adheres to stores safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store.

Requirements:

  • Passion for UO brand.
  • Experience in customer service.
  • Experience being a team player.
  • Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.

Perks and Benefits:

  • URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status.

Pay Range: Starting from USD $10.61/Hr.

Urban Outfitters Wage Transparency: To view information related to various state-specific wage transparency laws, click here.

EEO Statement: URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law.

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