Clinical Coordinator Lead

3 days ago


Boston, Massachusetts, United States Massachusetts General Hospital(MGH) Full time
Job Summary

We are seeking a highly skilled and experienced Clinical Coordinator Lead to join our Breast Imaging Department at Massachusetts General Hospital (MGH). As a key member of our team, you will be responsible for providing exceptional administrative support to our clinical department, referring providers, and patients.

Key Responsibilities
  • Provide administrative support to the Breast Imaging Department, including coordinating daily work assignments, monitoring and ensuring standardization and quality of work produced across assigned work groups.
  • Gain advanced knowledge of breast imaging studies, procedures, and associated medical terminology, and regularly seek to expand knowledge to build up understanding of complex breast anatomy, pathologies, relevant imaging, and potential imaging/procedural pathways.
  • Communicate regularly with assigned members of Clinical Coordinator work group, Mammographers, Sonographers, Medical Assistants, Tech Aides, Breast Imaging Radiologists, and Breast Imaging Leadership, and promptly act upon identified opportunities or feedback received regarding the work of the assigned work group.
  • Act as a communications' liaison between the Breast Imaging Radiologists and referring providers, staff, patients, visitors, and other organizations in a courteous, empathetic, engaging, timely, and helpful manner.
  • Perform all mammography tracking functions in compliance with MQSA and department standards, including generating, tracking, and mailing patient result and recommendation letters, following up on bad addresses, entering, maintaining, and developing statistical information and reports.
Requirements
  • Bachelor's Degree preferred or in lieu of, extensive experience, preferably in Breast Imaging or Breast Health and course work in medical terminology and office procedure generally acquired through medical secretarial course/school beyond High School.
  • Four (4) to Five (5) years' experience in a hospital or ambulatory clinic setting.


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