Pharmacy Technician Leader

1 week ago


Hammond, Indiana, United States Walgreens Full time
Customer Experience

We are seeking a skilled Certified Senior Pharmacy Technician to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our customers.

Key Responsibilities:

  • Engage with customers and patients, providing assistance with products and services.
  • Resolve customer issues and answer questions to ensure a positive customer experience.
  • Model and share customer service best practices with team members.

Operations

Under the supervision of the pharmacist, you will assist in the practice of pharmacy, adhering to state, federal, and company policies. Your responsibilities will include:

  • Reviewing and complying with the Walgreen Co. Pharmacy Code of Conduct.
  • Performing duties as assigned by the Pharmacy Manager, Staff Pharmacist, and Store Manager.
  • Utilizing pharmacy systems to enter patient and drug information.
  • Filling prescriptions by retrieving, counting, and pouring pharmaceutical drugs.

Training & Personal Development

We are committed to the growth and development of our team members. As a Certified Senior Pharmacy Technician, you will have opportunities to:

  • Maintain PTCB or ExCPT certification through the designated training program.
  • Attend training and complete PPLs requested by your Manager.
  • Acquire continuing education credits and maintain knowledge and skill in healthcare and pharmacy.

Requirements:

  • PTCB or ExCPT certification (except in Puerto Rico).
  • One year of work experience as a pharmacy technician in a retail or hospital setting.
  • Must be fluent in reading, writing, and speaking English.

Preferred Qualifications:

  • Prefer to have prior work experience with Walgreens.
  • Prefer basic math skills (counting, measuring, and weighing medications).
  • Prefer basic level PC skills (e.g., starting and shutting down the computer, using a mouse to point and click, starting and closing programs, switching between programs, saving files, printing documents, and accessing information online).

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