Hotel Receptionist

3 weeks ago

Black Hawk Colorado, United States Monarch Casino Resort & Spa Black Hawk Full time

Job Summary:

Monarch Casino Resort & Spa Black Hawk is seeking a Lobby Attendant to provide exceptional customer service and ensure a welcoming experience for our guests.

Key Responsibilities:

  • Greet and assist guests, directing them to the right areas and providing information about the resort.
  • Keep the lobby areas clean and presentable, including maintaining a tidy and organized environment.
  • Answer guests' questions and provide assistance with special needs.
  • Lift bags or other objects as needed.

Requirements:

  • High school diploma or equivalent.
  • Experience in a customer service role, preferably in a hospitality setting.
  • Excellent interpersonal skills and a friendly demeanor.
  • Ability to lift up to 50 pounds.
  • Flexible schedule to work various shifts, including weekends, nights, and holidays.

Benefits:

  • Enhanced health, dental, and vision insurance.
  • Flexible spending account.
  • Education, tuition, and certification reimbursement (up to $6,000 per calendar year).
  • Growth opportunities available within the department and company.
  • Access to the team dining hall with one free hot meal per shift.
  • Company-matched 401(k).
  • Paid time off and six observed holidays.

Equal Opportunity Employer:

Monarch Casino Resort & Spa Black Hawk is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation.

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