Front Desk Coordinator

2 days ago


Mundelein, Illinois, United States Mundelein Park District Full time

We are seeking a skilled and enthusiastic Guest Services Specialist to join our team at the Mundelein Park District. As a Guest Services Specialist, you will play a vital role in shaping front desk operations and providing exceptional guest experiences.

Job Summary:

This full-time position is responsible for coordinating administrative processes, including internal and external communication, program registration, memberships, park and shelter permits, financial transactions, and general guest service.

Responsibilities:
  • Greet all guests in a positive, friendly manner
  • Support front desk operations, including scheduling, daily duties, and tasks of the Guest Services Lead and Attendant positions
  • Perform front desk services and operations, providing excellent guest service and communication via interactions in person, online, and on the phone
  • Establish and maintain a leadership presence with all facility staff
Requirements:
  • Must be 18 years or older
  • High school degree required
  • Excellent customer service skills
  • Two years of guest service experience required, ideally in a recreation facility or community center
Benefits:
  • IMRF Pension
  • 457 Retirement Plan
  • Paid Vacation, Sick, Personal, and Holiday Days
  • Low Premium Medical, Dental, and Vision Coverage
  • Flexible Spending Accounts (Health and Dependent Care)
  • Group Life Insurance
  • Employee Assistance Plan
  • Employee Wellness Program and Incentives
  • Complimentary Fitness Membership and Aquatic Passes
  • Discounted Onsite Child Day Care
  • Becoming certified in CPR, First Aid, and AED is required
Estimated Salary: $46,397 - $57,997 per year

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