Jira System Administrator

2 weeks ago


Dallas, Texas, United States Saxon Global Full time
Jira Administrator Job Description

Saxon Global is seeking a highly skilled Jira Administrator to join our team. As a Jira Administrator, you will be responsible for the administration and configuration of Jira Software, Jira Service Desk, and Confluence.

Key Responsibilities:
  • Administer and configure Jira Software, Jira Service Desk, and Confluence
  • Support and resolve issues with Jira projects and Confluence
  • Develop and maintain detailed technical and user-facing documentation
  • Install, manage, and administer Jira add-ons, plugins, and extensions
  • Provide user management and grant user permissions in accordance with company roles
  • Architect and maintain permissions across multiple companies and instances of Atlassian's products
  • Meet with stakeholders to identify Jira project and Confluence needs and implement them as appropriate
  • Conduct training for employees and new hires on Jira and Confluence
  • Create and maintain dashboards and advanced filters for end-user reporting capabilities
Requirements:
  • 5+ years of experience with Jira Software, Jira Service Desk, and Confluence administration
  • 5+ years of experience with customization of Jira, Jira Service Desk, Atlassian Access, and Confluence
  • 3+ years of experience developing custom solutions using the Atlassian product suite
  • Ability to work in a collaborative team environment
  • Strong analytical and problem-solving skills
  • Strong interpersonal skills to communicate with stakeholders and software development personnel
Preferred Qualifications:
  • Knowledge of Agile, Lean, and SAFe principles
  • Experience with change management methodologies used to drive organizational change

Saxon Global is an equal opportunities employer and welcomes applications from all qualified candidates. If you are a motivated and experienced Jira Administrator looking for a new challenge, please submit your application.



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