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Restaurant Manager

2 months ago

Aiea, Hawaii, United States Chili's Full time
About the Role

As a Restaurant Manager at Chili's, you will be responsible for leading a high-performing team to deliver exceptional customer experiences. You will be the critical link between our guests, team members, and business results.

Key Responsibilities
  • Guest Experience: Ensure that every guest has a memorable and enjoyable dining experience.
  • Team Leadership: Role model and hold team members accountable to operational and quality standards.
  • Problem-Solving: Identify root causes of issues and take ownership of resolving them.
  • Communication: Foster open communication between team members and management.
  • Change Management: Influence team member behaviors by championing change and restaurant initiatives.
  • Business Results: Drive business results by utilizing Chili's systems to effectively control costs.
  • Operational Excellence: Follow operational systems, such as our Manager Timeline and performing quality Line Checks.
  • Team Development: Hire, train, retain, and develop team members to take on larger roles.
  • Community Engagement: Drive guest engagement within the four walls of the restaurant while developing relationships within the community.
  • Food Safety: Understand and practice safe food handling procedures.
  • Cultural Ambassador: Communicate and embody Chili's culture and cultural beliefs.
About Us

Chili's was born in Dallas, Texas, with a legacy deeply rooted in service, hospitality, and giving back. We are committed to delivering the best experience to every guest, every day.