Banking Operations Expert
7 days ago
Peapack-Gladstone Bank is a well-established boutique bank with a rich history and a commitment to excellence. We pride ourselves on providing innovative solutions to meet our clients' needs, and we're looking for talented professionals to join our team.
Job Description:We're seeking an experienced Electronic Banking Specialist to support our digital banking initiatives. The successful candidate will have excellent problem-solving skills, strong knowledge of regulations, and the ability to work independently.
Key Responsibilities:- Support customers with online banking issues and debit card/ATM problems
- Maintain accurate records of daily card maintenance, limit increases, and travel restrictions
- Ensure smooth operation of mobile banking, including increasing deposit limits and reviewing/deleting deposits
- Oversee bill payment maintenance, adding/deleting accounts
- Verify DDA and GL accounts daily and monthly
- Process returned debit card mail and maintain a log
- Comply with regulatory requirements for Reg. E POS/ACH disputes
- Process incoming EIP-ACH item processing
- Stay up-to-date with network and financial institution operating policies and regulations
- Bachelor's degree or equivalent required
- Minimum 1-2 years of related electronic banking experience
- Knowledge of Real-Time Payments, including Zelle and The Clearing House RTP Network
- Strong analytical and problem-solving skills
$65,000 - $85,000 per year, depending on experience.
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