Senior Branch Member Account Specialist

4 weeks ago


Morris Plains, New Jersey, United States Visions Federal Credit Union Full time

About UsAt Visions Federal Credit Union, we're dedicated to helping our members achieve their financial goals. As a Senior Branch Member Account Specialist, you'll play a vital role in delivering exceptional service to our members, ensuring their account needs are met with professionalism and expertise.

Responsibilities:

* Deliver exceptional service to members as the primary contact for account-related inquiries and concerns
* Assist members in setting up new accounts, resolving account-related issues, and providing general credit union information
* Rotate to perform branch duties, including MSR activities, notary requests, and expanding member relationships through offering appropriate products and services
* Maintain accurate records and reports, ensuring compliance with regulatory requirements
* Collaborate with colleagues to achieve team goals and objectives

Requirements:

* High school diploma with 1-3 years of related experience
* Obtain notary license within 1 year of acceptance of role
* Proficient in Microsoft Office Suite programs and standard office equipment
* Strong communication and interpersonal skills, with the ability to work effectively in a team environment
* Bilingual in Spanish preferred

We offer a competitive compensation package, including a pension plan, 401k plan, and 401k matching contributions, as well as excellent health benefits, flexible paid time off, and more. If you're passionate about delivering exceptional service and helping others achieve their financial goals, we encourage you to apply for this exciting opportunity.



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