Comfort Heroes Team Lead
4 days ago
At Comfort Heroes Plumbing, Heating & Air, we're committed to delivering exceptional customer experiences and building long-term relationships with our customers. We're a company that values innovation, teamwork, and community involvement, and we're looking for like-minded individuals to join our team.
Job DescriptionWe're seeking an experienced HVAC Service Manager to lead our service team and drive business growth. The successful candidate will have a strong background in HVAC service management, with experience in leading teams and developing strategies to improve operational efficiency.
ResponsibilitiesThe successful candidate will be responsible for:
- Managing a team of 7+ technicians, providing guidance and support to ensure they have the tools and resources needed to excel.
- Monitoring financial performance, including labor costs, parts sales, and customer satisfaction metrics.
- Developing and implementing strategies to improve operational efficiency and reduce costs.
- Fostering a culture of safety, quality, and customer satisfaction throughout the organization.
To be successful in this role, you will need:
- A minimum of 5 years of experience in HVAC service management, with a proven track record of leading teams and driving business growth.
- Excellent communication and interpersonal skills, with the ability to motivate and develop team members.
- Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions.
- Proficient computer skills, with experience using software applications such as ServiceMax or Rancilio.
In addition to a competitive salary, we offer a comprehensive benefits package, including:
- A base salary of $80,000 per year, plus bonuses based on individual and team performance.
- Generous paid time off, including vacation days, sick leave, and holidays.
- Access to ongoing training and professional development opportunities.
- A fun and dynamic work environment, with a focus on teamwork and collaboration.
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