Pet Care Associate

2 weeks ago


Novi, Michigan, United States Destination Pet Full time
About Us:
Destination Pet is a leading provider of pet care services. Our mission is to create a connected care network of trustworthy partners who bring creative innovation every day.

Salary Range: $13.00 - $16.00 per hour, depending on experience and qualifications.

Job Description:
We are seeking a highly motivated Pet Care Associate to join our team at Paw Prints inn. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences while ensuring the health, safety, and well-being of our furry friends.

Main Responsibilities:
  • Provide personalized attention to customers and their pets, responding to their needs in a prompt and professional manner.
  • Tour prospective clients and visitors through our facility, showcasing our premium services and amenities.
  • Handle cash transactions accurately, manage cash drawer balances, and maintain a clean and organized workspace.
  • Respond to customer complaints in a professional and courteous manner, resolving issues promptly and efficiently.
  • Assist other associates as needed, promoting teamwork and collaboration within the organization.

Requirements:

Skills and Qualifications:
  • High school graduate or equivalent required; one year of customer service experience preferred.
  • Excellent communication and interpersonal skills, with the ability to resolve problems quickly and professionally.
  • Strong telephone skills, including multi-line phone system experience.
  • Ability to work evenings, weekends, and holidays, including frequent standing, walking, and climbing stairs.

Benefits:
  • Part-time health insurance options available.
  • Part-time mental health support services.
  • Part-time telehealth services.

About Us:
At Destination Pet, we're committed to creating a workplace that's bursting with diversity and inclusivity. We welcome candidates from all backgrounds and believe in celebrating and honoring individuality.

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