Sales Associate III Role

7 days ago


Rockville, Maryland, United States Tapestry Full time
About Coach

Coach is a renowned global fashion house founded in 1941 in New York. Our brand is driven by the vision of our Creative Director, Stuart Vevers, and the courageous spirit of our hometown. We craft beautiful things that last, empowering individuals to be themselves.


The Role of a Sales Associate at Coach

We are seeking a skilled Sales Associate to play an integral part in the success of our stores. As a representative of Coach, you will deliver exceptional customer service, uphold our Service and Selling Models, and drive results. Your key responsibilities include creating a positive first impression, building lasting relationships with customers, and ensuring a seamless shopping experience.


Our Competencies for Success
  • Courage: We expect our employees to provide direct, actionable feedback, confront challenges head-on, and take necessary actions to drive growth.
  • Creativity: Our team members should think outside the box, generate innovative ideas, and make connections between seemingly unrelated concepts.
  • Customer Focus: You will prioritize customer needs, gather feedback, and use it to improve our products and services.
  • Dealing with Ambiguity: You must adapt quickly to changing situations, make decisions without having all the information, and handle uncertainty with ease.
  • Drive for Results: As a top performer, you will consistently meet or exceed sales targets, push yourself and others for results, and stay focused on achieving goals.
  • Interpersonal Savvy: You will build strong relationships with colleagues, customers, and stakeholders, using diplomacy and tact to navigate complex situations.
  • Learning on the Fly: You will be a relentless learner, analyzing successes and failures to identify areas for improvement and experimenting with new approaches to find solutions.

Competencies for All People Managers
  • Strategic Agility: Our managers should anticipate future trends, develop competitive strategies, and create breakthrough plans.
  • Developing Direct Reports and Others: You will challenge your team members, hold development discussions, and construct compelling development plans to help them grow professionally.
  • Building Effective Teams: You will foster a sense of belonging, share wins and successes, and let team members finish their work to maintain morale and spirit.

As an equal opportunity employer, Coach values diversity and inclusivity. We make hiring and development decisions based on qualifications and job requirements, not on protected characteristics such as age, sex, sexual orientation, or disability.


Estimated salary: $45,000 - $60,000 per year, depending on location and experience.



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