Director of Process and Performance

3 days ago

Hinton West Virginia, United States Appalachian Regional Healthcare, Inc. Full time
Job Title: Director of Process and Performance

At Appalachian Regional Healthcare, Inc., we are seeking a highly skilled and experienced Director of Process and Performance to join our team.

Job Summary:

The Director of Process and Performance will be responsible for providing a planned, systematic, and organization-wide approach to designing, measuring, assessing, and improving our performance.

Key Responsibilities:
  • Directs Risk Management activities and coordinates with hospital administration, department directors, and managers to ensure compliance with regulatory agencies.
  • Directs the ongoing operations of the Process Improvement program to integrate the plan into the primary objectives of the organization.
  • Ensures compliance with regulatory agencies and standards, including JCAHO, HCFA, State Licensure Board, and other accrediting agencies.
  • Assures that hospital departments have a planned and systematic process for monitoring, evaluating, and improving the quality and appropriateness of care provided to patients.
  • Reviews consultant pre-survey reports and all previous accreditation reports, develops and manages action plans to address findings.
  • Formulates and implements the hospital's risk management program, oversees the development and maintenance of facility-wide risk management policies and procedures.
  • Responsible for the dissemination of risk management information, including trending reports, to all levels of the organization.
  • Participates in performance improvement/risk management education for new employees and in continuing education for all employees.
  • Facilitates hospital performance improvement teams, ensuring team completeness in a timely manner.
  • Ensures that all departments understand the P.I. model and utilize it on a daily basis.
Qualifications:
  • Bachelor's Degree required, Master's Degree preferred.
  • Minimum of two (2) years experience in a managerial position in a clinical setting.
  • Performance Improvement and JCAHO and Regulatory standards knowledge required.
  • Demonstrated ability to analyze data, report, and manage patient care information.
  • Demonstrated written, verbal communication, and presentation skills required.
  • Excellent computer skills, including both word processing and spreadsheet knowledge required.

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