Financial Account Specialist
3 weeks ago
We are seeking a skilled Financial Account Specialist to join our team at Credit Acceptance. As a key member of our operations team, you will be responsible for handling incoming phone calls and providing exceptional customer service to our valued clients.
Key Responsibilities:
- You will handle incoming phone calls and assist consumers with one-time and recurring phone payments.
- You will provide exceptional customer service by leveraging our Customer Service Call Quality model.
- You will handle all consumer requests such as document requests, contract questions and information inquiries.
What We Offer:
- A competitive salary of $16.00-$18.63/hour based on experience.
- An uncapped monthly bonus potential based on individual performance.
- An excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/dental/vision and many non-standard benefits.
Our Values:
We value a positive, respectful, insightful, direct, and earnest culture that encourages collaboration, innovation, and self-awareness.
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