Field Equipment Specialist
5 days ago
Crown Equipment Corporation is one of the world's largest lift truck manufacturers, offering local support on a global scale. With over 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries, we provide our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products, and support services.
Job Responsibilities
The successful candidate will be responsible for:
- Demonstrating exceptional customer service skills and ensuring timely delivery of parts to customers.
- Developing and implementing effective training programs to ensure customers are proficient in parts ordering procedures and inventory organization requirements.
- Identifying and selling additional parts products to existing accounts, resulting in increased revenue and customer satisfaction.
- Maintaining accurate and organized records of customer interactions, sales, and inventory levels.
- Performing other duties as assigned by management, both inside and outside the parts department.
Requirements
To succeed in this role, you will need:
- A high school diploma or equivalent.
- Two years of experience as a technical parts representative or field service technician within the material handling industry preferred.
- Knowledge of service parts inventory control and customer service principles.
- Excellent communication, organizational, and problem-solving skills.
- The ability to frequently lift up to 50 lbs and occasionally up to 150 lbs.
- A valid driver's license, good driving record, and ability to safely operate lift trucks.
Benefits
Crown Equipment offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and opportunities for professional development and career advancement. The estimated annual salary range is $55,000 - $65,000, depending on location and experience.
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