Personal Banker
4 days ago
PNC Financial Services Group is seeking a skilled Personal Banker - Relationship Builder to join our team. As a key member of our Retail Branch Banking Network, you will play a critical role in fostering strong relationships with our customers and providing them with tailored financial solutions.
Key Responsibilities- Customer Acquisition and Retention: Acquire and deepen the branch customer base through proactive sales and service activities, identifying opportunities to improve the customer's financial well-being.
- Financial Solutions Expertise: Collaborate with ecosystem partners to grow customers' share of wallet, positioning PNC solutions to drive new revenue and customer loyalty.
- Proactive Sales Conversations: Drive sales conversations through internal and outbound interactions, leveraging a defined sales process to elevate client loyalty.
- Lobby Engagement: Perform lobby engagement activities to connect with customers, position PNC products to meet their needs, and educate them on options for managing financial transactions.
- Risk Management: Manage risk through adherence to all policies and procedures, demonstrating sound judgment within established limits.
- Customer Focus: Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
- Managing Risk: Assessing and effectively managing all of the risks associated with business objectives and activities to ensure adherence to PNC's Enterprise Risk Management Framework.
- Accountability: Demonstrated ability to take ownership of customer relationships and financial solutions.
- Banking Knowledge: Strong understanding of banking products and services.
- Client Loyalty: Proven track record of building and maintaining strong customer relationships.
PNC offers a comprehensive range of benefits to help meet your needs now and in the future, including medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, and more.
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