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Dental Insurance Coordinator

1 month ago

Cuyahoga Falls, Ohio, United States Casellas Orthodontics Full time
Job Description

We are seeking a highly skilled and organized Dental Insurance Coordinator to provide exceptional customer service and administrative support at the front desk.

Key Responsibilities:

  • Greet and assist patients and visitors in a friendly and professional manner
  • Answer phone calls, schedule appointments, and manage patient inquiries
  • Maintain accurate patient records and ensure the accuracy of information
  • Process billing, patient collections, and insurance claims
  • Utilize Ortho Trac or similar software for patient management
  • Coordinate care plans and appointments for patients
  • Perform general administrative tasks to support the office staff

Requirements:

  • Experience as a Dental Insurance Coordinator is preferred
  • Patient collection skills
  • Strong customer service skills with the ability to handle patient inquiries effectively
  • Familiarity with computerized systems for managing patient records
  • Ability to process information quickly and efficiently

Job Type: Full-time