Bell Attendant

2 weeks ago

Baltimore Maryland, United States Marriott Baltimore Inner Harbor Full time
Job Summary

We are seeking a highly skilled and customer-focused Bell Attendant to join our team at Marriott Baltimore Inner Harbor. As a Bell Attendant, you will be responsible for providing exceptional service to our guests, ensuring a positive experience during their stay with us.

Key Responsibilities
  • Guest Services: Greet guests in a friendly and courteous manner, assist with luggage, and provide information about hotel facilities and services.
  • Luggage Handling: Check luggage for guests, both for day and overnight, and maintain the cleanliness of the bell stand, lobby, and baggage room.
  • Communication: Maintain an open communication line with all shifts through proper use of intershift logs, deliver messages and valet to guest rooms, and perform pick-ups and drop-offs at the airport.
  • Teamwork: Assist the front desk with key inventory twice weekly and perform other job-related duties as assigned.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Hotel experience preferred.
  • Skills: Ability to communicate with guests, respond to questions, and possess knowledge of hotel services, local area events, and activities.
  • Physical Demands: Ability to stand, walk, and/or sit for extended periods, grasp, lift, and/or carry packages, boxes, and luggage up to 75 lbs.
Benefits

Marriott Baltimore Inner Harbor offers a comprehensive benefit program that provides choices for your physical, mental, and financial wellness. Our benefits include competitive medical and dental programs, vision insurance, vacation, sick, and vacation programs, pet insurance, and a 401(k) savings plan with matching funds.

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