Parking Attendant
2 weeks ago
Safeguard hotel guest vehicles and assist with luggage transport to and from guest accommodations in a timely and secure manner.
Job Description
POSITION OVERVIEW:
Safeguard hotel guest vehicles and assist with luggage transport to and from guest accommodations in a timely and secure manner.
RESPONSIBILITIES:
- Promptly respond to all guest requests for vehicle service; assist guests with luggage during vehicle boarding and off-loading.
- Operate vehicles in compliance with state regulations.
- Assist guests with luggage transport to and from their accommodations, securing and tagging luggage upon request.
- Inform and promote hotel amenities, services, and local attractions to guests.
- Conduct daily inspections of vehicles; address any deficiencies or unsafe conditions; maintain cleanliness and order of vehicles at all times.
- Address guest complaints appropriately; report significant issues to a supervisor.
- Encourage teamwork and quality service through effective communication and collaboration with other departments.
- Regularly inspect and maintain the cleanliness of the hotel entrance and surrounding areas.
- Perform additional duties as assigned, which may include accepting dry cleaning from guests for pick-up, delivering clean laundry or messages to guest rooms, and responding to special requests.
High School diploma or equivalent preferred, along with some experience in guest service or driving. Proficiency in English is required; knowledge of additional languages is a plus. A valid driver's license is mandatory.
This role requires the ability to perform the following:
- Lift, carry, or push items weighing up to 100 pounds.
- Navigate public areas effectively.
- Handle various objects, products, and equipment.
- Bend, stoop, and kneel as necessary.
- Strong communication skills are essential for interactions with clients, guests, and team members.
- Reading and writing skills are frequently utilized.
- Basic math skills are often required.
- Flexibility to work nights, weekends, and holidays may be necessary.
Additional Information:
Compensation and Benefits:
Sonesta values the well-being and financial security of its employees and their families. We offer a comprehensive benefits package that includes:
- Medical, Dental, and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Discounts at Sonesta Hotels
- Educational Assistance
- Paid Parental Leave
- Company-Paid Life Insurance
- Short-Term and Long-Term Disability Insurance
- Various Employee Perks and Discounts
- Hospital Indemnity
- Critical Illness Insurance
- Accident Insurance
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