Parking Attendant

2 weeks ago


Baltimore, Maryland, United States Sonesta International Hotels Full time
Job Description Summary

Safeguard hotel guest vehicles and assist with luggage transport to and from guest accommodations in a timely and secure manner.

Job Description

POSITION OVERVIEW:

Safeguard hotel guest vehicles and assist with luggage transport to and from guest accommodations in a timely and secure manner.

RESPONSIBILITIES:
  • Promptly respond to all guest requests for vehicle service; assist guests with luggage during vehicle boarding and off-loading.
  • Operate vehicles in compliance with state regulations.
  • Assist guests with luggage transport to and from their accommodations, securing and tagging luggage upon request.
  • Inform and promote hotel amenities, services, and local attractions to guests.
  • Conduct daily inspections of vehicles; address any deficiencies or unsafe conditions; maintain cleanliness and order of vehicles at all times.
  • Address guest complaints appropriately; report significant issues to a supervisor.
  • Encourage teamwork and quality service through effective communication and collaboration with other departments.
  • Regularly inspect and maintain the cleanliness of the hotel entrance and surrounding areas.
  • Perform additional duties as assigned, which may include accepting dry cleaning from guests for pick-up, delivering clean laundry or messages to guest rooms, and responding to special requests.
Qualifications and Requirements:

High School diploma or equivalent preferred, along with some experience in guest service or driving. Proficiency in English is required; knowledge of additional languages is a plus. A valid driver's license is mandatory.

This role requires the ability to perform the following:
  • Lift, carry, or push items weighing up to 100 pounds.
  • Navigate public areas effectively.
  • Handle various objects, products, and equipment.
  • Bend, stoop, and kneel as necessary.
Other Requirements:
  • Strong communication skills are essential for interactions with clients, guests, and team members.
  • Reading and writing skills are frequently utilized.
  • Basic math skills are often required.
  • Flexibility to work nights, weekends, and holidays may be necessary.
Work Environment: Bell Desk, Hotel Entrance, Guest Rooms, Corridors

Additional Information:

Compensation and Benefits:

Sonesta values the well-being and financial security of its employees and their families. We offer a comprehensive benefits package that includes:
  • Medical, Dental, and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Discounts at Sonesta Hotels
  • Educational Assistance
  • Paid Parental Leave
  • Company-Paid Life Insurance
  • Short-Term and Long-Term Disability Insurance
  • Various Employee Perks and Discounts
  • Hospital Indemnity
  • Critical Illness Insurance
  • Accident Insurance
Please ensure you complete a full application along with your resume. Incomplete applications will not be considered.

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