Logistics Coordinator
2 months ago
JOB SUMMARY
Coordinate and manage the efficient dispatch of delivery drivers, ensuring seamless product transportation and exceptional customer service. This role involves scheduling drivers, vehicles, and resources to optimize delivery routes and maintain clear communication throughout the process.
RESPONSIBILITIES:
- Dispatch drivers daily, verifying route assignments and providing necessary documentation.
- Maintain accurate driver records, including attendance, timekeeping, and DOT logs.
- Utilize dispatch systems to track vehicle locations and delivery progress.
- Provide prompt and effective customer support, addressing inquiries and resolving delivery issues.
- Collaborate with drivers to optimize routes and manage unexpected delays.
- Coordinate equipment allocation and maintenance for drivers.
- Contribute to process improvements and enhance operational efficiency.
QUALIFICATIONS:
Education:
- High School diploma or equivalent is required.
- Associate's or Bachelor's degree in Logistics, Supply Chain Management, or a related field is preferred.
Experience:
- 3-5 years of experience in a dispatch or transportation coordination role within the food service industry is required.
Skills:
- Strong communication and interpersonal skills.
- Proficiency in dispatch software and GPS tracking systems.
- Excellent problem-solving and decision-making abilities.
- Ability to work independently and as part of a team.
- Detail-oriented with strong organizational skills.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. Frequently required to sit and reach with hands and arms. Must occasionally lift and/or move up to 20 pounds.
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