Logistics Coordinator

3 days ago


Knoxville, Tennessee, United States Sysco Full time
Job Summary

As a Dispatcher at Sysco, you will play a critical role in ensuring the smooth operation of our delivery services. Your primary responsibility will be to dispatch delivery drivers, provide driver and customer support, and maintain effective communication with all stakeholders throughout the delivery process.

Key Responsibilities:
  • Timely dispatch drivers each morning, ensuring they have the necessary information and depart the terminal promptly.
  • Complete Absentee and Tardy Forms in a timely manner.
  • Enter data into E-Time and Achievement Based Compensation (ABC) pay systems accurately and efficiently.
  • Provide exceptional driver and customer support via phone calls to the transportation department.
  • Maintain accurate records of Tripmaster, driver daily status records (DOT Logs), and driver Manifest records.
  • Designate vehicles based on factors such as trip length, freight, passenger requirements, and user preferences.
  • Make route adjustments or accommodations as needed to ensure timely deliveries.
  • Direct driver activities using two-way radio or other communication methods and investigate overdue vehicles.
  • Confer with customers to expedite or locate missing, misrouted, or delayed routes, or damaged merchandise.
  • Record mileage, fuel used, repairs made, and other expenses, and coordinate equipment issue to drivers.
Qualifications:
  • High School diploma or equivalent required; Associate's or Bachelor's degree in Logistics, Supply Chain, or related field preferred.
  • 3-5 years of related work experience in Distribution or Food Service required.
Professional Skills:
  • Strong problem-solving and analytical skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in using computer software and systems.
Physical Demands:
  • Regularly required to sit, stand, walk, and use hands and fingers to operate a computer keyboard, mouse, and telephone.
  • Frequently required to sit and reach with hands and arms.
  • Occasionally required to lift and/or move up to 20 pounds.


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