Quality Assurance Manager
4 weeks ago
The Timken Company is seeking a Quality Manager to join our team at the Santa Fe Springs Regional Service Center. As a key member of the plant management team, you will provide significant input to business planning processes and manage the development and completion of objectives to achieve defined results.
Responsibilities include:
- Developing, implementing, and improving the ISO 9001 Quality Management System to ensure continuation of the facility's ISO and customer approvals and compliance with regulatory requirements.
- Managing and developing quality staff, including building and supporting a high-performing team, goal and metric development, performance reviews, and feedback.
- Providing hands-on management for the technical portion of engineering programs and quality systems, including managing department and group of Inspectors shop personnel and providing technical guidance.
- Directing and working closely with the engineering team on corrective actions, analysis, and problem-solving initiatives.
- Leading in identifying opportunities and gaps in existing quality standards, practices, and tools.
- Developing, maintaining, and improving quality training programs to ensure adequate training for all employees.
- Managing the review of all quality documents from the manufacturing process per project/contract.
- Managing the maintenance and archiving of quality and technical data in support of projects contracts.
- Qualifying and approving approved (ASL) and preferred (PSL) suppliers.
- Reviewing, processing, and monitoring all customer returns and complaints.
- Managing the supervisor overseeing receiving, in-process, and final inspection processes.
- Providing final reports as required per contracts.
- Working directly with customers on quality aspects of our projects.
- Oversight on government/customer onsite inspections when required by project/contract.
- Directly working with the Engineering and Operations team in overseeing the calibration system.
Key Attributes:
- Bachelor's degree with 7+ years' experience or 15+ years in lieu of degree with Quality Management experience.
- Broad technical understanding of industrial manufacturing applications with preference for gear experience.
- Familiar with ISO 9001 Quality certification.
- Proficiency in precision inspection tools and measurement.
- Familiar with Non-Destructive Testing.
- Advanced written communication skills and ability to present in large or small groups.
- Excellent problem-solving abilities and dispute management tactics.
- Excellent analytical and organizational skills.
- Excellent computer skills (proficient in Microsoft software).
Pay Range: $90K - $135K
The Timken Company is an equal opportunity employer and welcomes applications from all qualified candidates. We are committed to diversity and inclusion in the workplace and are proud to be an affirmative action employer.
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