Healthcare Customer Service Representative

5 days ago


Houston, Texas, United States Team1Medical Full time

About the Role:

We are looking for a Healthcare Customer Service Representative to join our team at Team1Medical. The successful candidate will be responsible for providing exceptional customer service and handling patient inquiries in a medical setting.

Duties and Responsibilities:

  • Answer patient inquiries and send callers to the appropriate department
  • Handle a high volume of inbound and outbound calls
  • Provide accurate and timely information to patients
  • Route incoming calls to the correct department
  • Sort mail, scan, and attach documents into EMR
  • Assist with data collection and entry into EMR

Qualifications and Requirements:

  • One year of customer service experience in a medical setting
  • Knowledge of computers and Microsoft suite
  • Strong attention to detail and excellent communication skills
  • Ability to work in a fast-paced environment

What We Offer:

  • $15.00 - $17.25 per hour
  • Fully remote position after 4 weeks of onsite training
  • Comprehensive benefits package, including Paid Time Off, PPO or HMO, and 401(k)


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