Customer Experience Champion

3 weeks ago


Cerritos, California, United States La-Z-Boy Inc. Full time

Embark on a rewarding career at La-Z-Boy Incorporated, where you'll play a pivotal role in delivering exceptional customer experiences. As a Sales Associate, you'll be responsible for exceeding sales and operational benchmarks, while championing our in-home design program.

Salary and Benefits

We offer a competitive compensation package, with earnings potential capped at $UN*Xed* commissions on WRITTEN sales. Your base salary will be $15.50 per hour, plus commission, plus potential quarterly bonus Commission (2% on sales, other than La-Z-Boy Design Sales, 3% on La-Z-Boy Design Sales). We also provide training pay of $20 per hour for 4-6 weeks.

Job Responsibilities

As a Sales Associate, your key responsibilities will include:

  • Achieving or surpassing store and individual sales goals, annual operating benchmarks, and personal objectives.
  • Consistently executing the LaZBoy selling process and striving to provide a favorable experience to all customers.
  • Maintaining strong knowledge of features and benefits of existing and new product lines.
  • Resolving customer inquiries and escalating appropriately when needed.
  • Promoting in-home design program.
  • Maximizing store promotions, marketing initiatives, and grassroots programs.
  • Collaborating with support teams to ensure operational excellence.
Requirements and Qualifications

To succeed in this role, you'll need:

  • A High School Diploma or equivalent experience.
  • Basic proficiency in Microsoft Office suite, effective communication skills, and customer service.
  • The ability to work the schedule and hours dictated by business needs, including evenings, weekends, and holidays.
About Us

We're an equal opportunity employer committed to fostering an inclusive environment where everyone feels valued and empowered to do their best work. Our team members are the driving force behind our success, and we're dedicated to providing opportunities for growth and development.



  • Cerritos, California, United States La-Z-Boy Inc. Full time

    Unlock Your Earning Potential in a Dynamic Sales RoleLa-Z-Boy Inc. is an industry leader in the comfort and furniture industry, and we are seeking highly motivated sales professionals to join our team.About the JobWe offer a competitive salary of $40,000 per year, plus uncapped commissions on written sales, resulting in a total estimated annual earnings...


  • Cerritos, California, United States Modernity Equity Holdings Little Full time

    Job Title: Customer Experience RepresentativeLocation: Cerritos, CA | Type: Full Time | Hourly Rate: $17/hrAbout Us: At Modernity Equity Holdings Little, we pride ourselves on delivering exceptional customer experiences that leave a lasting impression.Key Responsibilities:Deliver outstanding customer service by greeting customers warmly and ensuring a smooth...


  • Cerritos, California, United States Jim Barr - State Farm Agent Full time

    Join Jim Barr - State Farm Agent as a Customer Experience Associate and take the first step towards a rewarding career in customer service and sales. In this role, you will be responsible for forging enduring customer relationships and proactively following up to ensure continued satisfaction.Job Description:This position involves driving business growth by...


  • Cerritos, California, United States AutoNation, Inc. Full time

    Are you a motivated and results-driven individual looking for a challenging role in sales? Do you have a passion for delivering exceptional customer experiences? If so, we encourage you to apply for our Customer Experience Associate position at AutoNation, Inc.About Us:AutoNation, Inc. is a Fortune 500 company and one of the largest automotive retailers in...


  • Cerritos, California, United States The Lovesac Company Full time

    Job OverviewThe Lovesac Company is seeking a highly motivated and customer-focused Sales Associate to join our retail team. As a Lovesac Sales Associate, you'll be responsible for providing exceptional customer service, driving sales growth, and promoting our brand values.As a member of our team, you'll have the opportunity to work with a dynamic and...


  • Cerritos, California, United States 7 Leaves Cafe Full time

    Job SummaryWe're seeking an exceptional Team Member to join our team as a Customer Experience Specialist. In this role, you will be responsible for delivering extraordinary customer service, preparing consistent and quality beverages, and maintaining a clean and well-organized store environment.You'll have the opportunity to work collaboratively with our...


  • Cerritos, California, United States Torrid Full time

    Job SummaryAt Torrid, we are committed to providing our customers with an exceptional shopping experience. We are seeking a Sales Associate who is passionate about delivering outstanding customer service and driving sales results.Key ResponsibilitiesDeliver exceptional customer service that meets or exceeds customer expectationsServe as a brand ambassador...


  • Cerritos, California, United States Enry JP Corporation Full time

    Job DescriptionAs a Host at Gyu-Kaku Japanese BBQ, you will play a crucial role in delivering outstanding customer experiences. Your primary responsibilities will include:Welcoming guests, managing reservations, and seating customers in a friendly and professional manner.Familiarizing yourself with company policies, procedures, and standards to provide...


  • Cerritos, California, United States Norm Reeves Inc Full time

    Job OverviewNorm Reeves Inc is a leading automotive dealership group with a reputation for innovation and customer-centric services. We are looking for a talented Service Advisor to contribute to our success.Deliver outstanding customer service by communicating effectively with guests and technicians.Ensure seamless service experiences through detailed...


  • Cerritos, California, United States Wingstop Full time

    About WingstopWingstop is a fast-casual restaurant chain that specializes in wings and other chicken-based menu items. Our goal is to deliver World Class service to our guests by providing authentic, positive, and genuine experiences.SalaryThe estimated salary for this position is $12-$15 per hour, depending on experience and location.Job DescriptionAs a...


  • Cerritos, California, United States Old Navy Full time

    Job Summary: We're seeking a skilled Sales Associate to create memorable shopping experiences for customers, drive sales, and execute company processes & procedures.


  • Cerritos, California, United States Jim Barr - State Farm Agent Full time

    Company OverviewAt Shane Taylor - State Farm Agent, we're committed to providing exceptional customer experiences and promoting State Farm's premier insurance and financial service products. As a vibrant individual who thrives on engaging with the public and making a positive impact, you'll have the opportunity to become an integral part of our trusted...


  • Cerritos, California, United States Polly Pies Full time

    Polly Pies is seeking a dedicated and detail-oriented individual to join their team as a Hospitality Specialist. This exciting opportunity comes with an estimated annual salary of $26,000-$32,000, depending on location and experience.Key Responsibilities:Serve food and beverages to guests in a timely and efficient mannerManage cash handling and point-of-sale...


  • Cerritos, California, United States Chris Barredo - State Farm Agent Full time

    We are seeking a dedicated and customer-focused professional to join our team at Chris Barredo State Farm Agency. As a key player in our agency, you will have the opportunity to enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


  • Cerritos, California, United States Ulta Beauty Full time

    About Our Team: Our team members are passionate about delivering exceptional customer experiences and are dedicated to helping our guests achieve their beauty goals. We're looking for talented individuals who share our vision and values.">Your Key Responsibilities:">">Determine each guest's needs and provide personalized recommendations on our products and...


  • Cerritos, California, United States US Main Full time

    Job Description: Are you looking for a challenging and rewarding career in logistics? Do you have excellent communication and problem-solving skills? If so, we encourage you to apply for the Warehouse Customer Experience Associate position at US Main.About the Role: As a Warehouse Customer Experience Associate, you will be responsible for providing...


  • Cerritos, California, United States Insight Global Full time

    We are seeking an experienced Automotive Customer Experience Specialist to join our team at Insight Global. As a key point of contact for external automotive customers and internal business partners, you will be responsible for delivering a positive customer experience through timely communication and issue resolution.The ideal candidate will have 1+ years...


  • Cerritos, California, United States AT&T Full time

    We are seeking a highly motivated Bilingual Customer Service Representative to join our team at AT&T in Cerritos, CA. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and resolving customer inquiries.**Key Responsibilities:**- Respond to customer inquiries and resolve issues in a timely and...


  • Cerritos, California, United States Burlington Stores Full time

    Job SummaryWe are seeking a Retail Sales Associate to join our team in providing exceptional customer service and driving sales growth.The ideal candidate will be highly organized, have excellent communication skills, and be able to work effectively in a fast-paced environment.


  • Cerritos, California, United States Fabletics Full time

    Fabletics is currently seeking a dedicated and detail-oriented Retail Store Sales Representative to join our team at the Los Cerritos Center in Cerritos, CA. In this role, you will be responsible for delivering an exceptional customer experience, maintaining a high level of product knowledge, and contributing to sales growth.The ideal candidate will have...