Customer Experience Champion

4 days ago


Cerritos, California, United States La-Z-Boy Inc. Full time
Unlock Your Earning Potential in a Dynamic Sales Role

La-Z-Boy Inc. is an industry leader in the comfort and furniture industry, and we are seeking highly motivated sales professionals to join our team.

About the Job

We offer a competitive salary of $40,000 per year, plus uncapped commissions on written sales, resulting in a total estimated annual earnings potential of up to $80,000 or more.

Job Description

As a Sales Associate at La-Z-Boy Inc., you will be responsible for delivering exceptional customer experiences through our comprehensive selling process. You will also focus on maximizing store promotions and marketing efforts, as well as collaborating with support teams to ensure operational excellence.

Key Responsibilities:
  • Achieve or surpass store and individual sales goals, annual operating benchmarks, and personal objectives by executing our LaZBoy selling process and providing a favorable experience to all customers.
  • Maintain strong knowledge of features and benefits of existing and new product lines, including our signature comfort technology.
  • Promote in-home design program and collaborate with colleagues to drive sales growth and improve customer satisfaction.
  • Maximize store promotions, marketing initiatives, and grassroots programs to increase brand visibility and drive sales revenue.
  • Cultivate strong relationships with customers to understand their needs and preferences, ensuring a tailored shopping experience that meets their expectations.
Requirements and Qualifications
  • Bachelor's degree in Business Administration or related field (or equivalent experience).
  • Proven track record of success in sales roles, with a demonstrated ability to meet or exceed sales targets.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers, colleagues, and management.
  • Basic proficiency in Microsoft Office suite and ability to learn new software applications quickly.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays, with occasional overtime required during peak periods.
Benefits

We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off. Our dynamic work environment provides opportunities for professional growth and development, as well as a chance to be part of a leading brand in the comfort and furniture industry.

Location: [insert location]



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