Leasing Consultant

3 weeks ago


Herndon, Virginia, United States Van Metre Companies Full time
Job Opportunity at Van Metre Companies

We are seeking a highly motivated and customer-focused Leasing Consultant to join our team at Van Metre Companies. As a Leasing Consultant, you will play a critical role in developing and maintaining positive relationships with residents, maximizing client satisfaction, and driving occupancy and retention.

Key Responsibilities:
  • Provide exceptional customer service by greeting visitors, answering questions, and assisting with inquiries
  • Engage in sales activities to increase traffic and occupancy, including grassroots marketing efforts
  • Maintain thorough knowledge of the property and its amenities, serving as a resource for current and prospective residents
  • Build relationships with prospective residents through phone and email follow-up, property tours, and rental applications
  • Monitor service requests and communicate with the service team and residents to ensure timely resolution
  • Plan, organize, and conduct resident events in conjunction with the team
  • Complete regular community inspections and report any deficiencies
  • Inspect vacant apartments and report needed repairs to the service team
  • Prepare and complete sales administrative tasks and reports
Requirements:
  • Previous experience in customer service, sales, hospitality, or related fields
  • Ability to conduct community and apartment inspections in varying weather conditions
  • Weekend work is required
  • Bilingual preferred
Competencies:
  • Aptitude for working with people
  • Professional demeanor and attitude
  • Customer service skills
  • Verbal and written communication skills
  • Sales and goal orientation
  • Time management and prioritization skills
  • Social media skills
Compensation and Benefits:
  • Salary: $19.00-$20.00 per hour (commensurate with experience, education, training, and skills)
  • Annual Bonus Potential: $5,000 annually, paid quarterly
  • Renewal and Leasing Commissions
  • Paid Time Off: 11 paid holidays; 10 vacation days, 10 sick days, Two Volunteer Days off, Two Personal Days, Winter Break, Day off for Annual Physical, Day off for your Birthday; comprehensive parental and bonding leave
  • Retirement Planning: Company Matched 401(k) Retirement Savings Plan; access to retirement planning coaches
  • Wellness: Annual Wellness Reimbursement of up to $900; Free and unlimited access to TaskHuman Wellness App for yourself and your family members
  • Professional Development: tuition reimbursement; company paid certifications, memberships, and licensures; mentoring programs; growth paths; regular performance evaluations and training opportunities
  • Discounts: Rental and Van Metre Home purchase discounts; employee discount through Walker Title Company

Van Metre Companies is committed to maintaining a reputation of providing top-quality homes, investment properties, and services to our customers and clients. We emphasize integrity, professionalism, and philanthropy, and we strive to excel in real estate development and construction, as well as in the management of apartment, retail, and office investment properties, and in the provision of mortgage and related services.


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