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Retail Sales Associate

2 months ago

Roanoke, Virginia, United States AAA Club Alliance Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at AAA Club Alliance. As a key member of our sales team, you will play a vital role in delivering exceptional service to our members while promoting AAA products and services.

Key Responsibilities
  • Sales Excellence: Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals.
  • Travel Planning: Assist members in planning domestic travel vacations, including car rentals, hotels, vacation packages, maps, tour books, and triptiks.
  • Customer Service: Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery.
Requirements
  • Sales Savvy: Bring a minimum of six (6) months of sales and customer service experience to the table, demonstrating your ability to drive results and exceed expectations.
  • Communication Skills: Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
  • Tech Proficiency: Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.
  • Geography Skills: Basic geography knowledge is beneficial.
  • High School Diploma/GED: A minimum educational requirement to join our team.
  • Satisfactory Background: Satisfactory pre-employment and post-employment screening results, including criminal, drug, and state and/or vendor specific screenings.
About AAA Club Alliance

AAA Club Alliance is an equal opportunity employer committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences. We strive to attract and retain candidates with a passion for their work and encourage all qualified individuals to apply.