Account Relationship Specialist

6 days ago


Brentwood, New York, United States Broadridge Financial Solutions , Inc. Full time

About the Role

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This position is responsible for managing client relationships, ensuring timely onboarding, data refresh, and compliance with agreed-upon SLAs.

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The ideal candidate will have strong communication skills, attention to detail, and the ability to work independently and collaboratively as part of high-performing teams.

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Broadridge is committed to fostering a diverse, equitable, inclusive, and healthy environment where everyone can perform at their best.

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Responsibilities

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  • Manage client communications and track filing deadlines
  • Handle deficiency responses and advocate for clients in each case
  • Collaborate with sales, account management, and operations teams to ensure client satisfaction
  • Maximize claims and ensure timely payments

Requirements

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  • 5+ years of class action experience
  • Excellent writing and oral communication skills
  • Proficient in MS Office applications (Word, Excel, PowerPoint, Visio)
  • Experience with securities trading preferred

Benefits

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Broadridge offers a competitive salary ($85,000-$100,000), annual bonus eligibility, paid time off (FlexPTO), medical, dental, life, and vision insurance, 401k with match, parental leave, and more.

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We strive to create an engaging workplace that supports the well-being of our associates, providing opportunities for professional development and growth.



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