Arena Control Room Specialist

5 days ago


Phoenix, Arizona, United States Grand Canyon Education, Inc. Full time

**Job Summary**

Grand Canyon Education, Inc. is seeking a highly skilled Arena Control Room Operator to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our arena's control room systems.

**Key Responsibilities:**

  • Monitor and maintain the proper functioning of control room equipment and systems, including Building Management Systems (BMS), lighting, HVAC, and fire systems.
  • Support shipping and receiving activities, including coordination of loading dock entry and parking.
  • Log all arena building emergencies and notify Arena Management and/or Public Safety Department.
  • Answer the main Arena Control Room phone line and open the loading dock gate.
  • Monitor all BMS systems, including lighting, HVAC, and fire alarm, under the direction of the Director of Operations.
  • Check radios in and out to staff daily, as needed.
  • Assist with interpreting signals from CCTV communications and alarm activations and initiate appropriate action.
  • Operate a forklift at the arena loading dock, as needed.

**Requirements:**

  • High school diploma or equivalent required.
  • Previous experience in control room operations, including emergency dispatch and coordination in a facility with high-volume events, is preferred.
  • Forklift certification is required.
  • Knowledge of OSHA regulations regarding safety and security of public facilities.
  • Cooperative, collaborative, and a team player.
  • Good communication and interpersonal skills; ability to speak Spanish or other non-English language is preferred.
  • Customer service oriented and demonstrates positive customer service in all interactions.
  • Familiar with MS Office Suite, specifically MS Word and MS Outlook.
  • Must have the flexibility to work nights, weekends, and holidays to support the Arena's event-driven schedule.
  • Understands and knows all national fire code protocols as it pertains to a building of public assembly.

**Why Work at Grand Canyon Education, Inc.?**

We offer a comprehensive benefits package, including medical, dental, vision, life, and disability insurance, flexible spending accounts, a 401(k) savings plan, generous time off, and 11 paid holidays. We also offer free covered parking and an education tuition discount program for full-time employees and their families.



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