IT Operations Director

6 days ago


Harvey, Illinois, United States Insight Global Full time
Job Summary

We are seeking an experienced IT Operations Manager to lead our IT operational planning, including cybersecurity. The successful candidate will have a strong background in IT management and a proven track record of allocating resources and defining requirements for new technologies.

Key Responsibilities
  • Lead IT operational planning, including cybersecurity
  • Allocate resources and define requirements for new technologies
  • Manage IT systems deployment, maintenance, and upgrades
  • Conduct cost/benefit analyses for IT spending
  • Oversee IT hardware, software, and equipment management
  • Manage IT staff and third-party providers
  • Ensure compliance and manage KPIs and SLAs
Requirements
  • 10+ years in IT, 5+ years in management
  • Experience with Microsoft OS, Meraki, Cisco networks, and cloud computing
  • Knowledge of data protection laws (e.g., GDPR)
  • BS/BA in Computer Science or related field required
  • Experience with Jira, Confluence, and ITIL framework
Benefits

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.



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