Mortgage Loan Operations Specialist

2 weeks ago


Napa, California, United States Kavaliro Full time

Kavaliro is a leading staffing agency, and we're seeking a Mortgage Loan Coordinator to join our team. This 6-month contract position is based in the Napa, CA area.

**Job Responsibilities:**

  • Intake and process loan applications via phone, walk-ins, referrals, or loan officers.
  • Serve as the primary contact for Member walk-ins and respond to branch inquiries.
  • Establish rapport, communicate next steps, and structure loan scenarios based on Member needs.
  • Collect necessary documents and facilitate streamline refinance requests.
  • Cross-sell services and monitor incomplete loans for further action.
  • Act as TME Ambassador to improve Member services and processes.
  • Process regulatory notices and safeguard Member information.
  • Upload loan documentation and assist with pre-closing loan verifications.
  • Monitor and distribute emails and scanned documents.

**Additional Responsibilities:**

  • Support mortgage, consumer lending, and business services departments.
  • Assist with community events and participate in training.
  • Perform other assigned duties.

**Requirements:**

  • Knowledge of real estate, loan structuring, and investor guidelines.
  • Strong communication, problem-solving, and multitasking skills.
  • Ability to maintain confidentiality and work in a team.
  • Valid California driver's license and NMLS registration.

**Estimated Salary:** $25-$30/hour depending on experience. We offer competitive pay rates and benefits for our contractors.



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