Dental Patient Service Coordinator

2 days ago


Gering, Nebraska, United States Community Action Partne Full time
Job Summary

We are seeking a highly organized and customer-focused Dental Patient Service Representative to join our team at Community Action Partnerships of Western Nebraska. As a key member of our dental clinic, you will be responsible for providing exceptional patient care and administrative support to ensure a smooth and efficient experience for our patients.

Key Responsibilities
  • Manage patient flow and schedule appointments efficiently
  • Process patient intake and maintain accurate records
  • Handle in-office payments and communicate with patients regarding billing and insurance
  • Present treatment plans and make payment arrangements for pending treatment plans
  • Assist with purchasing and storing materials and supplies, and coding invoices for processing
  • Schedule appointments, facilitate client check-in and check-out, and complete CAPWN forms and data entry
  • Calculate and determine sliding fee scale, collect payments, and verify insurance eligibility
  • Update patient information in the chart and maintain confidentiality of records
  • Perform general housekeeping duties in the reception area
Requirements
  • High school diploma or equivalent required; preference given to those with experience in office procedures, data entry, or customer service
  • Ability to communicate effectively in English and Spanish; applicable screening will occur for additional compensation
  • Computer proficiency and ability to learn new applications
  • Strong organizational and customer service skills required
  • Ability to multitask in a busy environment and maintain a positive attitude
Working Conditions
  • Fast-paced work environment with frequent deadlines
  • Must be flexible to work irregular hours as needed
  • General temperature-controlled office environment
  • Requires long periods of sitting and working on a computer, talking on the phone, or communicating face-to-face with patients
Physical Requirements
  • Flexibility to bend, stoop, and squat with or without accommodation
  • Fine manipulation of hands for repetitive action
  • Must regularly speak, hear, and have close vision ability
  • Occasionally lifting and carrying up to 20 pounds

We offer a competitive benefits package, including health, dental, and vision insurance, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.


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